Privacy Policy

Last updated: July 2026

Connecticut Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our pest control services, or communicate with us. By accessing our services, you consent to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide to us when you request pest control services, schedule inspections, request estimates, or contact us through our website, phone, or email. This may include your name, postal address, email address, telephone number, property information, and details about your pest control needs.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how visitors interact with our site and improve user experience.

If you make a payment for our services, your payment information is processed by our secure third-party payment processor. We do not store complete credit card numbers on our servers.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our pest control services. Specifically, we use your information to schedule and perform pest inspections and treatments, communicate with you about appointments and service updates, process payments and send invoices, respond to your inquiries and customer service requests, send promotional communications and service reminders (which you may opt out of at any time), and comply with legal obligations and enforce our terms of service.

We may also use aggregated, de-identified information for analytical purposes to understand service demand patterns, improve our operations, and develop new service offerings.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances: with service providers and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service; to comply with legal obligations, court orders, or government requests; to protect our rights, property, or safety, or that of our customers or others; and in connection with a business transfer, merger, acquisition, or sale of assets, with appropriate confidentiality protections.

We require all third parties with whom we share information to maintain appropriate security measures and to use your personal information only for the purposes for which it was disclosed.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records containing your contact and property information are typically retained for seven years to support warranty claims, regulatory compliance, and customer service needs.

When your information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that help us recognize you on subsequent visits and remember your preferences.

We use essential cookies required for website functionality, analytical cookies to gather usage statistics and improve our site performance, and optional cookies for marketing and personalization purposes. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We do not use cookies to track your activity across unrelated third-party websites for advertising purposes.

Third-Party Services

Our website and operations integrate with select third-party services to enhance functionality and service delivery. These may include website hosting providers, customer relationship management platforms, email and communication services, payment processors, and analytics providers.

Each third-party service provider maintains its own privacy policy governing their collection and use of information. We encourage you to review the privacy policies of these providers. We are not responsible for the privacy practices of third-party websites or services that may be linked from our site.

Our website may contain links to external resources, including regulatory agencies and industry organizations. We do not control and are not responsible for the content or privacy practices of these external sites.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Connecticut Pest Control
Phone: (888) 239-7622
Service Area: Statewide Connecticut

You may also contact us to access, correct, update, or delete your personal information, or to withdraw consent where applicable. We will respond to legitimate requests in accordance with applicable data protection laws.